At Dough-licious Cookies, we take pride in baking fresh, high-quality cookies daily. Due to the perishable nature of our products, all sales are final, and we do not offer refunds or exchanges under any circumstances, including for in-store purchases, online orders, or catering/event bookings.

Online Orders & Shipping

Please double-check your order details (such as delivery address, item selection, and payment information) before submitting. If your order arrives damaged or incorrect, please contact us at DoughliciousCookies55@gmail.com within 24 hours of delivery, and we will do our best to make it right.

In-Store Purchases

Once a product has been purchased in-store, it cannot be returned or exchanged. If you have any concerns at the time of purchase, please speak with a team member before completing your transaction.

Catering & Event Orders

Catering orders require advance planning and preparation. Therefore, all catering deposits and final payments are non-refundable. Changes to catering orders must be requested at least 72 hours in advance, and we will accommodate them if possible.

We appreciate your understanding and support of our small business.

If you have any questions, feel free to reach out to us at Doughliciouscookies55@gmail.com.